Online Privacy Statement



This privacy policy covers the websites belonging to LaserCare Technologies (“LaserCare” or “we”) in the United States. It does not cover the websites of LaserCare subsidiaries or affiliates who publish their own policies.

At LaserCare, privacy on the Internet means that:

  • LaserCare informs its website users (“you”) how it uses personally identifiable information that is collected online;
  • LaserCare maintains confidentiality and security safeguards for personally identifiable information;
  • You have control over personally identifiable information you decide to submit to LaserCare;
  • You can opt-out of receiving commercial email from LaserCare at any time.

LaserCare maintains the information it receives online in strict confidence; information you submit to LaserCare is not sold to or shared with third parties, except our subsidiaries, affiliates, agents and partners as described in this policy.

LaserCare reserves the right to notify you about administrative matters that pertain to your LaserCare products or services. We may disclose your personally identifiable information, as required by law or regulation, in connection with law enforcement, fraud prevention, or other legal action; or if LaserCare reasonably believes it is necessary to protect LaserCare, our customers, or the public. Although we do not currently anticipate a change in our corporate status, in the event of a merger or acquisition of the company or a substantial portion of its assets, LaserCare may disclose, transfer or sell personal information collected online to the surviving or acquiring party, respectively. Personal information collected online will remain subject to promises made in this Online Privacy Policy.

If you would like to contact LaserCare without submitting personally identifiable information online, you can reach a LaserCare representative by calling 1-800-LASER-20.

Privacy Complaints.

LaserCare Technologies commits to resolve complaints about your privacy and our collection or use of your personal information. Inquiries or complaints regarding this privacy policy should be emailed to LaserCare Technologies: sales@lasercare.com

You may also contact us via postal mail at:

LaserCare Technologies
LaserCare Business Ethics and Compliance
3375 Robertson Place
Los Angeles, CA 90034
USA

Collection of Personally Identifiable Information

You may choose to give us personally identifiable information online to allow us to communicate with you, process your orders, or provide you with services. Our online forms ask for a small amount of relevant information, such as name, email, street address, and phone number. Some forms may ask for your customer number or product serial number. If you make a purchase, we may ask for your credit card number and billing information. Job applicants may be requested to provide information such as educational background, employment experience, and job interest.

We may also collect information about your visits to our websites, including your Internet Protocol (IP) address, browser type and language, and details of your browsing patterns. This is more fully described under the section entitled “Cookies and Web Beacons” below. We collect this information to determine such things as the number of visitors to various parts of our websites and to personalize your experience on our sites, and tailor our interactions with you.

If you do not want to give personally identifiable information to LaserCare online you may communicate with us through the postal addresses or the phone or fax numbers that we also provide on our websites or in this policy. LaserCare does not direct any part of its website to children under 13 years old and does not knowingly collect personally identifiable information from children.

Personally identifiable information that is submitted in a business capacity may be merged with available business data base directories.

Personally identifiable information collected may be stored and processed in the United States or any other country in which LaserCare or its subsidiaries, affiliates, agents or partners maintain facilities, and by using this website, you consent to any such transfer of information outside of your country.

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Why Does LaserCare Collect Personally Identifiable Information?

LaserCare uses personally identifiable information submitted online to:

  • respond to your questions;
  • provide customer support;
  • share news, updates, or helpful tips about LaserCare products and services;
  • enable online shopping;
  • inform you of special promotions;
  • sign up for online services;
  • create reseller partnerships;
  • evaluate job applications;
  • customize, analyze, and improve our products, services, technologies, communications and relationships with you;
  • deliver products and services requested by you.

Advertising.

LaserCare may send commercial email to you advertising our products and services. If you receive commercial email from LaserCare and wish to discontinue these mailings, you may email request unsubscribe at sales@lasercare.com You may also mail an unsubscribe request to:

LaserCare Technologies
Marketing Privacy Preferences
3375 Robertson Place
Los Angeles, CA 90034

This unsubscribe option does not apply to communications primarily for the purpose of administering order completion, contracts, support, product safety warnings, software updates, or other administrative and transactional notices, the primary purpose of which is not promotional in nature.

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Security of Personally Identifiable Information

LaserCare maintains strict access control over personally identifiable information.

Only authorized LaserCare personnel, and those of our subsidiaries, affiliates, agents, and partners are allowed to handle information submitted to LaserCare online.

LaserCare’s websites store personally identifiable information in password-protected environments on servers that are located in the United States. These servers are subject to LaserCare's information security policies, standards, and procedures.

Credit card data is encrypted.

To ensure that you can purchase with confidence from the LaserCare website, LaserCare protects credit card information submitted online with industry-standard encryption technology.

Our agents and partners protect personally identifiable information.

When you purchase equipment or supplies or arrange for services online from LaserCare it may be necessary to transfer personally identifiable information to our subsidiaries, affiliates, agents or partners, who then fill the orders or provide the services. LaserCare requires that its subsidiaries, affiliates, agents and partners handle personally identifiable information with the same concern for personal privacy as LaserCare.

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Access to Information

You may contact LaserCare to check the accuracy of your personally identifiable information or to request that your information be updated or deleted by writing to sales@lasercare.com. Please indicate "Access" in the subject line and let us know the details of your request in the body of the message. You may also contact us at 1-800-LASER-20. LaserCare reserves the right to confirm your identity and to modify the scope and number of requests.

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Cookies and Web Beacons

What is a cookie?

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used in order to make websites work efficiently, as well as to provide information to the owners of the site. Cookies are useful because they allow a website to recognize your device, letting you navigate between pages efficiently, remembering your preferences, and generally improving your experience.

How does LaserCare use cookies?

LaserCare uses cookies to recognize repeat visits to our websites and to facilitate Web navigation and online shopping. The cookies store your country and language, along with an assigned random session ID. In some cases, the cookies store name and address information so you do not have to re-enter this information in multiple forms.

The cookie information that LaserCare collects helps us track the number of visitors to our websites over time and determine whether these were new or repeat visits.

LaserCare also works with third party advertising partners that use cookies to deliver LaserCare advertising on other websites and to measure the performance of our advertising campaigns.

What is a Web Beacon?

A web beacon is an electronic image that can be used to recognize a cookie on your computer or other device when you view a web page or email.

How does LaserCare use Web Beacons?

LaserCare and our third party advertising partners may use web beacons on our websites, in our emails, and in our advertisements on other websites to measure the effectiveness of our websites and our advertising. For example, web beacons may count the number of individuals who visit our websites from a particular advertisement or the number of individuals who open or act upon an email message.

Can I block cookies and web beacons?

Yes, the ability to enable, disable or delete cookies can be controlled though your website browser. Consult the “Help” menu of your browser application for details. If you block the use of cookies, you will not be able to use some of the features on LaserCare websites, including the shopping cart and online account management services. You can make some web beacons unusable by disabling cookies.

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Contact Us

We welcome questions or comments about our Online Privacy Policy. You may also contact us if you feel that your personal information is used in a way inconsistent with this policy. Email us or call 1-800-LASER-20. You may also contact us via postal mail at:

LaserCare Technologies
3375 Robertson Place
Los Angeles, CA 90034

  • If you have questions about LaserCare products or services, call us toll-free at 1-800-LASER-20.
  • More contact information is available on www.LaserCare.com if you are outside the United States and Canada, and/or if you have questions about support, sales, corporate information, research and innovation, or services.
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